If you read this-here space last week, you might remember that I left you with a cliffhanger. Due to my own actions, I had lost my Walmart Grocery Pickup timeslot. Thus, I was worried that I wouldn’t be able to procure a Barbie for my great-niece’s kindergarten graduation or bananas for a nanner pudding.
As it turns out, my sister had scheduled a pickup time (no surprise there), so she added the Barbie to her order and my great-niece squealed with delight when she received her surprise. And as it turns out, I had already scheduled a trip to the Food City, so I added bananas to that list.
But what of the third part of my cliffhanger? Did I obtain a replacement time slot?
You might be saying to yourself, “Self, I wonder how it went?”
Wonder no longer. Overall, I had a pleasant pickup experience and plan to use the service again. Indeed, I still can’t believe that all I had to do was zip into a parking space, wait a few minutes, and then leave with a backseat full of groceries and supplies.
Of course, I do have a couple quibbles. For starters, if they don’t have an item, they make substitutions. I had no problem with three of their four substitutions. But my taste buds had been looking forward to enjoying the Supercenter’s bakery fresh shortbread cookies. So, imagine their disappointment when they received sugar cookies.
We live to learn, and I learned that we can refuse substitutions. (By the way, I found a good home for the sugar cookies.)
My other quibble involves cereal. One of my first tasks was to add two boxes of generic cereal to my cart. But when I checked the cart a few days later, I saw that the cereal was no longer available. So, I added one box of brand cereal.
So, imagine my surprise when I spied three boxes of cereal in my car. (On an unrelated topic…I also ended up with enough spaghetti to feed a family of 12 for a year, but that’s on me.)
Anyway, I close with a few words on the Grocery Pickup app. When I announced my pickup plans to my family, I received a message from my niece. Knowing that my slight paranoia prevents me from embracing too many apps, she asked how I planned to proceed with my order.
“Through the website,” answered I.
“Hmm,” responded she.
On the morning of my pickup, I received an email from the Supercenter, advising me that my order was ready and asking me to let them know when I was on my way.
It took me about three seconds to realize I would need to download the app to proceed with my order. I sent my niece a message that read, in part, “I have to install that expletive app. Are you happy?”
She must have been overjoyed because she sent me a laughing-until-you-cry emoji. So, my pickup experience was pleasant for her, too.
This post originally appeared in the Appalachian News-Express.